9988hk: Terms & Conditions

1. Acceptance of These Terms

By registering an account or placing any wager on 9988hk, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part, you must not use the platform.

These Terms form the entire agreement between you and 9988hk. They apply to all products — slots, live casino, crash games, sports betting, and any future offerings added to the site.

2. Who Can Register

You must meet all of the following criteria to open an account:

• You are at least 18 years of age.
• You are accessing the platform from a territory where online betting is not explicitly prohibited for personal use.
• You are not an employee, contractor, or close relative of an employee of 9988hk or its technology partners.
• You have not previously had an account closed for rule violations.

3. Account Rules

One account per person

Each person may hold only one account. Duplicate accounts — whether registered under the same name, mobile number, payment method, or device — will be merged or closed. Any balance in duplicate accounts may be forfeited.

Accurate information

You must provide your real name, date of birth, and a valid mobile number at registration. This information must match the identity documents you submit at verification. Providing false details is grounds for immediate closure.

Account security

You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact Live Chat immediately. 9988hk is not liable for losses arising from credentials shared with or stolen by third parties.

4. Deposits & Payments

9988hk accepts deposits via bKash, Nagad, Rocket, and Bank Transfer. All transactions are processed in Bangladeshi Taka (৳).

All deposits must come from an account registered in your own name. Third-party deposits are not permitted and will be returned where possible. If a return is not possible, the funds may be held pending investigation.

5. Withdrawals & KYC

Before processing your first withdrawal, you must complete identity verification (KYC). Acceptable documents are a National ID Card (NID), Passport, or Driving Licence. 9988hk reviews submissions within 24 hours.

Withdrawals will be sent to the same payment method used for your most recent deposit. 9988hk may request additional verification for large or unusual withdrawal requests. VIP members benefit from higher daily withdrawal limits — see the VIP page for tier details.

6. Bonus Policy

9988hk offers promotional bonuses from time to time, including a 170% Welcome Bonus on your first deposit (up to ৳28,500). All bonuses are subject to the following conditions.

Reload & cashback

A 24% reload bonus is available on subsequent qualifying deposits. Daily cashback of 0.6% (or higher at VIP tiers) is credited automatically. Cashback carries no wagering requirement. Reload bonuses follow the same 13× wagering requirement as the welcome offer.

Referral bonus

When a friend you referred makes their first qualifying deposit, you receive ৳100. The referred player must complete account verification before the bonus is released. Referral bonuses may not be transferred or combined with other promotional offers unless explicitly stated.

7. Gameplay Rules

All game outcomes on 9988hk are determined by certified random number generators (RNG) operated by licensed providers including Pragmatic Play, Evolution, Spribe, CQ9, and JDB. 9988hk does not alter game results after a round begins.

If a game disconnects mid-round due to a network error, the system records the last confirmed game state. When you reconnect, the round resumes or is settled based on that recorded state. 9988hk is not responsible for losses caused by your internet connection dropping.

Minimum and maximum bet limits vary by game and are displayed in the game interface. Placing a bet above the stated maximum may void that bet and any associated winnings.

8. Prohibited Conduct

The following actions are strictly prohibited on 9988hk:

• Using bots, scripts, or automated software to place bets.
• Exploiting software bugs or errors — any winnings from a known error must be reported and will be voided.
• Collusion with other players to gain an unfair advantage in live table games.
• Attempting to launder money through deposits and withdrawals.
• Opening accounts on behalf of another person (except for verified corporate accounts).
• Abusing bonus promotions through coordinated multiple accounts.

9988hk monitors accounts for unusual patterns. Any account found in violation will be suspended and referred for investigation.

9. Limitation of Liability

9988hk provides the platform on an "as-is" basis. While we maintain high availability, we cannot guarantee uninterrupted service. We are not liable for:

• Losses resulting from service outages outside our direct control.
• Losses arising from your use of information from third-party tipsters or prediction services.
• Indirect or consequential losses of any kind, including loss of profit.

Our total liability in any calendar month is limited to the net deposits you made in that same month.

10. Account Suspension & Closure

9988hk may suspend or permanently close an account without prior notice if:

• We have reasonable grounds to suspect fraud, money laundering, or identity theft.
• You breach any section of these Terms and Conditions.
• You register a second account after one has already been closed.
• We receive a valid legal order requiring us to do so.

If your account is closed for reasons other than a rule violation, any verified balance will be returned to your registered payment method within a reasonable timeframe. Bonuses and bonus-derived winnings are not returned.

You may voluntarily close your account at any time by contacting Live Chat. If you are closing due to problem gambling concerns, we strongly recommend activating a self-exclusion period — see our Responsible Gaming page.

11. When These Terms Change

9988hk reviews these Terms periodically and may update them to reflect new products, regulatory guidance, or operational changes. When we make material changes, we will display a notice on the platform for at least 7 days before the new terms take effect.

Continuing to use 9988hk after the effective date of updated Terms constitutes your acceptance of those changes. If you disagree, please close your account before the effective date.

12. How to Reach Support

If you have questions about these Terms, your account, a transaction, or a game dispute, the fastest way to get help is through 24/7 Live Chat, available directly on the 9988hk website and mobile app.

Live Chat agents can help with:

• Deposit and withdrawal queries
• Bonus eligibility and wagering progress
• KYC document submission and status
• Game round disputes (please have the round ID ready)
• Self-exclusion and responsible gaming requests

For formal complaints, describe your issue in Live Chat and ask for it to be escalated to our compliance team. We aim to respond to formal complaints within 5 business days.

Comfortable with the rules? Open your 9988hk account and claim your first deposit bonus, or return to the homepage to browse games first.